je7770 Privacy Policy

je7770 operates the online casino and sports betting platform accessible at https://je7770.app (the "Platform"). References in this Privacy Policy to "je7770", "we", "us", or "our" refer to the Platform operator responsible for your personal data.

je7770 is the data controller in respect of personal data collected from players registered on the Platform. As data controller, je7770 determines the purposes and means by which your personal data is processed. If you have any questions about how je7770 handles your personal data, you may contact our support team at the email address provided in Section 12 of this policy.

This Privacy Policy is intended for players located in Bangladesh and applies to all personal data collected in connection with your use of the Platform, regardless of the device used to access it.

je7770 collects the following categories of personal data from players:

je7770 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is present in identity documents submitted for KYC verification.

je7770 collects personal data through the following means:

• Direct registration: When you create an account on the Platform, you provide identity and contact data voluntarily.
• KYC submissions: When you submit identity documents or payment method verification to complete the KYC process prior to withdrawal.
• Deposit and withdrawal transactions: Payment processing generates financial data records tied to your account.
• Platform usage: je7770's systems automatically log technical and usage data as you interact with games, betting markets, and account features.
• Customer support: Communications you send to the je7770 support team, including emails and live chat transcripts, are retained as part of your account record.
• Cookies and tracking technologies: As described in Section 7, cookies and similar technologies collect technical data about your browsing session on the Platform.

je7770 uses the personal data it collects for the following purposes:

• Account management: To create, maintain, and secure your player account, and to authenticate your identity when you log in.
• Payment processing: To process deposits made via bKash, Nagad, Rocket, Upay, SureCash, Visa, and Mastercard, and to verify the ownership of payment methods used for withdrawals.
• Identity verification (KYC): To confirm your age, identity, and payment method ownership in compliance with responsible gaming and anti-money-laundering obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor your gaming behaviour against responsible gaming indicators and, where applicable, to apply deposit limits, loss limits, or self-exclusion in accordance with your requests or regulatory requirements.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with account issues.
• Platform improvement: To analyse aggregate usage data and improve the functionality, performance, and content of the Platform.
• Marketing communications: To send you information about promotions, bonuses, and new features — where you have provided consent for such communications. You may withdraw marketing consent at any time by contacting support.
• Legal compliance: To comply with applicable laws, regulations, court orders, and lawful requests from competent authorities.

je7770 processes your personal data on the following legal bases:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to perform the contract between je7770 and you — specifically to operate your account, process payments, and provide access to the Platform's games and betting services.
• Legal obligation: Processing for KYC verification, anti-money-laundering checks, responsible gaming obligations, and responses to lawful authority requests is required by applicable law.
• Legitimate interests: Processing technical and usage data for fraud prevention, security monitoring, and Platform analytics is carried out in furtherance of je7770's legitimate interest in maintaining a safe and well-functioning platform, balanced against your privacy interests.
• Consent: Where je7770 sends you marketing communications or uses non-essential cookies, this is done on the basis of your consent. You have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6.1 Third-Party Service Providers. je7770 shares personal data with carefully selected third-party service providers who process data on je7770's behalf and under je7770's instruction. These include payment processors (for bKash, Nagad, Rocket, Upay, SureCash, Visa, and Mastercard transactions), KYC and identity verification service providers, game software providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), hosting and infrastructure providers, and customer support platform operators. All such providers are contractually bound to handle your data securely and to use it only for the purposes specified by je7770.

6.2 Legal Disclosures. je7770 may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where required to do so by law, legal process, or enforceable governmental request.

6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of je7770's assets, player personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

6.4 No Sale of Data. je7770 does not sell, rent, or trade your personal data to third parties for their own independent commercial or marketing purposes under any circumstances.

je7770 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device by a website you visit. je7770 uses the following categories of cookies:

• Strictly necessary cookies: These are essential to the operation of the Platform and cannot be disabled. They include session cookies that maintain your logged-in state, security tokens, and load-balancing identifiers. No personal data from these cookies is shared with third parties.
• Functional cookies: These remember your preferences (such as language settings and display preferences) to personalise your experience on the Platform across sessions.
• Analytics cookies: These collect anonymised or aggregated data about how players use the Platform — for example, which pages are visited most frequently and where errors occur. This data helps je7770 improve the Platform's performance and content.
• Marketing cookies: Where you have given consent, these cookies track your engagement with promotional content served by je7770 in order to improve the relevance of offers presented to you.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling strictly necessary cookies will impair the functionality of the Platform, including the ability to log in or make transactions.

je7770 retains personal data for the periods set out below, after which data is securely deleted or anonymised:

• Account and identity data: Retained for the duration of the player's account plus a minimum of five years following account closure, to satisfy anti-money-laundering record-keeping obligations.
• Transaction and financial records: Retained for a minimum of five years from the date of the transaction, in line with financial record-keeping requirements.
• KYC verification documents: Retained for the duration of the account and for five years following account closure. Documents may be deleted earlier upon verified written request, subject to the absence of an ongoing investigation.
• Customer support communications: Retained for three years from the date of the communication, or for the duration of any related dispute resolution process, whichever is longer.
• Technical and usage data (logs): Retained for up to 12 months from collection, unless required for an ongoing security investigation.
• Marketing consent records: Retained for as long as the consent is active and for three years after withdrawal of consent, as evidence of the consent history.

9.1 Technical Measures. je7770 implements industry-standard technical security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption on all Platform pages, one-way cryptographic hashing of account passwords, firewalls, intrusion detection systems, and access controls that restrict data access to authorised personnel only.

9.2 Organisational Measures. Access to player personal data within je7770 is granted on a need-to-know basis. Staff with access to personal data are bound by confidentiality obligations and receive regular data protection training.

9.3 Payment Security. Financial transaction data processed via bKash, Nagad, Rocket, Upay, and card networks is handled through the respective payment providers' secure infrastructures. je7770 does not store full card numbers or mobile banking PINs on its servers.

9.4 Data Breach Response. In the event of a personal data breach that poses a risk to players' rights and freedoms, je7770 will take immediate steps to contain the breach and assess its scope. Affected players will be notified without undue delay where the breach is likely to result in a high risk to their personal data rights.

9.5 Your Responsibility. While je7770 takes all reasonable steps to protect your data, the security of your account also depends on the confidentiality of your login credentials. You are responsible for keeping your username and password secure and for notifying je7770 immediately if you suspect unauthorised access to your account.

As a player whose personal data is processed by je7770, you have the following rights with respect to your personal data. To exercise any of these rights, please contact the je7770 support team. je7770 will respond to all verified requests within a reasonable timeframe.

The je7770 Platform is strictly intended for adults aged 18 years and above. je7770 does not knowingly collect personal data from individuals under the age of 18. If je7770 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has provided personal data to je7770, please contact the support team at [email protected] so that the matter can be investigated and resolved promptly. All winnings associated with an account subsequently found to belong to a player under 18 will be voided in accordance with je7770's Terms & Conditions.

12.1 Policy Updates. je7770 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, legal requirements, or Platform features. When material changes are made, je7770 will notify registered players via the email address associated with their account and will post a prominent notice on the Platform for a reasonable period following the update.

12.2 Continued Use. Your continued use of the Platform after notification of changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not accept the revised terms, you should cease using the Platform and may request account closure by contacting support.

12.3 Contact. For all privacy-related enquiries, data subject rights requests, or concerns about how je7770 handles your personal data, please contact the support team. Email: [email protected] — please note this is displayed as plain text and is not a clickable link. Support is available 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6).